Contact LG / Bug list

[Pay87]

Hello everybody,
I searched nearly the hole board and finally created a list with bugs and wishes. I want to contact LG because some of them really need a fix. If LG doesn't give me a answer I will contact some German magazin in order to report about it. Please look if you have any suggestions to improve the list:

• Bug: Vibrate doesn't work when listening to music
• Bug: random switching off of phone while in lock mode. Only way to restart the phone is to remove the battery.
• Bug: When playing some SWF files the phone reboots for no reason.
• Bug: Multitasking is very slow.
• Bug: Auto retrieve e-mail doesn't work in some cases
• Bug: Proper handling of memory cards (above 2GB is supported by hardware)
• Bug: T9 should not reset between SMSs
• Bug: When recording video the sound shut itself off suddenly after 5, 30, or 120 seconds without any pattern - just randomly.
• Bug: No TXT support, but LG's specification says TXT support
  
• UI: The 'task finished' menu option for the todo list should be available from all todo list menu's, not just the top one.
• UI: Landscape qwerty keyboard should be available in all apps
• UI: Qwerty keyboard: Ther is no enter button, why?
• UI: Camera settings: After changing multiple settings in the camera menu and then save it only changes the first setting which was changed.
• UI: Settings menu's in general: After confirming something in the browser, or other applications (Not custom) it closes the menu.
• UI: A better battery indicator that doesn't drop abruptly from two bars to zero
• UI: The phone book should have the option to be one long list not rigidly divided into A-D etc
• UI: Improved delivery reports
• UI: Finger friendly scroll bars
• UI: there's a noticable delay when you click the T9 button, making you think you've mis-clicked it.
• UI: Qwerty keyboard, no apostrophe - only a reverse apostrophe.
• UI: Camera settings are lost when swapping from rear to front camera.
• UI: If you press just under the "spacebar" button while writing a msg, it attempts to close the message and save it to drafts.
• UI: Possibility to go to the next page/image if you are zoomed in, without zooming fully out first.
• UI: A quick shortcut to the MP3 player.
  
• Wish: Equalizer for the music player
• Wish: Ability to have a silent camera & video-camera shutter sound
• Wish: Ability to have different volumes on each alarm.
• Wish: No limit on numbers of contacts, memos, to-dos, and SMS recipients
• Wish: An option to offer flight mode at start up
• Wish: Possibility to select the compression rate of pictures.
• Wish: Facetracking, possible?
• Wish: On sending an sms it should have a list of recent contacts
• Wish: Voice dialing
• Wish: Lock with password
• Wish: No swf limitations
• Wish: PDF reader shouldn't have file limitations
• Wish: Faster Bluetooth, possible?
• Wish: Better organization of the data files (e.g. show images in the folders they are actually in etc)
• Wish: Customizable shortcut menu
• Wish: Java apps allowed to run in background
• Wish: Java apps access to bluetooth
• Wish: Option to change font size
• Wish: Higher speaker volume
• Wish: Today style screen for appointments etc
• Wish: Option to select speaker for Radio
• Wish: Email SSL
• Wish: SMS Folders
• Wish: Calendar on Locked standby screen
• Wish: IMAP push
• Wish: Faster Auto-Focus (and more accurate), possible?
• Wish: Better support for MP3 tags
• Wish: Provide an Option to "Reconnect Mass Storage Device" rather than having to remove and re-install PC Cable.
• Wish: Make the Alarm sound fade in gradually instead of full blast, like other phones do.
• Wish: Allow easier fast forwarding of music tracks
• Wish: Rotate pictures without (visible) quality loss
• Wish: Ability to make Media Player Visualisation fullscreen with tap
• Wish: Stopwatch/Timer needed in tools
• Wish: Ability to have a recurring alarm, say, every Monday at 9am.
• Wish: Ability to have the camera flash "unconditionally on".

[buneech]

How about no swf limitations or maybe to 1 MB, like the documents.
Oh yes, and PDF reader shouldn't have file limitations also...

[Pay87]

Originally Posted by buneech

How about no swf limitations or maybe to 1 MB, like the documents.
Oh yes, and PDF reader shouldn't have file limitations also...

Added

[Jemster]

Add on:

UI: Qwerty keyboard, no apostrophe - only a reverse apostrophe.
UI: Camera settings are lost when swapping from rear to front camera.
UI: One consistent style of list / scrollbar throughout (yes, finger friendly, but my biggest gripe is depending on whether the scrollbar is thick or thin you can either "flick" through the menu or have to repeatedly press the down / up buttons).

Good list but I do get a feeling of deja-vu reading through it

[marial]

When recording video the sound shut itself off suddenly after 5, 30, or 120 seconds without any pattern - just randomly.

[MrX]

heard that the pictures shot by the camera are compromised, so the quality can be better.

If so, add it to the list?

also, faster bluetooth was a wish too a tought?

[Pay87]

Thanks updated again

[justanotheruser]

Bug: LG's specification says TXT support whereas we all know that's a big fat fib.

By the way there is a sub forum you might want to peek at if you haven't already. Firmware Update Feature Requests.

One other thing to consider, when you contact LG if you mix bugs with a wishlist they may be more likely to chuck it to one side based on some of the reports of customer interaction we've seen on this site.

[Pay87]

Originally Posted by justanotheruser

Bug: LG's specification says TXT support whereas we all know that's a big fat fib.

By the way there is a sub forum you might want to peek at if you haven't already. Firmware Update Feature Requests.

One other thing to consider, when you contact LG if you mix bugs with a wishlist they may be more likely to chuck it to one side based on some of the reports of customer interaction we've seen on this site.

Thats true but some wishes are basic stuff and developers should be a little bit flexible and I thing if I manage to go to press here and tell LG I will do so they maybe consider whether its more work to fix the bugs or to have negative publicity.

Edit:
Okay I updated the list. I also looked in the feature request board

[leftypete]

Hi Pay87,

please add to the "Wish list"

1. CAMERA:

* All camera settings should be saved after closing the camera app, i.e. If I left it on Manual focus, I want to find it on manual focus when I next launch the camera.

* Manual Focus 1 - It would be a great help indeed if the default setting for the manual focus was infinity, not the 20cm, or whatever it starts at. This would mean you could snap very quickly, in a lot of situations, without having to set the focus all the way over to the other side!

* Manual Focus 2 - Display approximate distance markers on the screen, so you know how far away you're tryna focus.. e.g. 1m 3m 10m.

* Proper documentation describing the actual values of things when you set them. For example "sports mode will try and select a shutter speed above 1/250 sec", or "night mode means you'll get more light in, but the shutter speed may be as long as 1/2 sec"

Many thanks, LeftyPete