"SERVICE IS NOT PART OF ACTIVE PROFILE" HELP PLEASE

[Razor_120]

everytime i try to open google maps or youtube or anything that involes the internet it doesnt work it says "SERVICE IS NOT PART OF ACTIVE PROFILE"
only thing that works is the browser homepage which is the virgin website but thats it
im with virgin and my firmware is V10a
please help as soon as possible
thanks

[serial_x]

everytime i try to open google maps or youtube or anything that involes the internet it doesnt work it says "SERVICE IS NOT PART OF ACTIVE PROFILE"
only thing that works is the browser homepage which is the virgin website but thats it
im with virgin and my firmware is V10a
please help as soon as possible
thanks

I had a lot of trouble with Google Maps. If you can browse the net fine and send MMS messages fine then it's simply a matter of setting the profile for Google Maps.

Go to Games & Apps, click settings and select your service provider and activate. Go back, select My Games & Apps and click Google Maps.

Mine worked like a charm after doing that.

For the record though, i can browse YouTube but i can't watch the videos. That has to do with my service provider's streaming settings though.

edit: I just noticed you are with Virgin. They don't allow browsing on Prepaid phones, only the use of their Vibe site. I bought mine through Virgon and this pissed me off when i found out after recharging with $50. My advice would be to recharge with $80 (if you're in Australia), ring them and get you're unlocking code and once it's unlocked, go somewhere else that allows free browsing... Vodafone or Optus.